Cancellations and missed appointments
As a courtesy to all of our clients, we will call to confirm your appointment the day before your service. Should a cancellation or date change be necessary, we request a minimum of 24 hour notice. We understand that life gets in the way sometimes, and you may not be able to commit to your appointment. After three same-day cancellations or missed appointments, you will be asked to reserve future appointments with a credit card.
Day of appointment
Please arrive on time for your appointment to ensure you receive your full service. If you are running late for your appointment, we will do everything we can to accommodate you. If you are excessively late, as a courtesy to other clients, we may have to reschedule your appointment.We regret that we cannot be responsible for loss or damage of personal articles. Please keep all valuables with you during your appointment.
Please advise our staff of any allergies or sensitivities you may have. If you feel that you would be more comfortable or better served by another member of our team, please let us know.
Methods of payment
We accept Visa, MasterCard, Discover, American Express, cash or debit cards. Personal checks are accepted with a valid driver’s license.
Cell phones
To create a more enjoyable experience for all of our guests, please turn your cell phone ringer to silent or vibrate while in the salon.
Children
Children, when not receiving services, are allowed in the salon when supervised by an accompanying adult.
Pets
No pets are allowed in the salon according to state regulations.